Who We Are

Customer Support is job #1

STG’s mission is to positively impact the community in an environment of Christian core values. We protect life and property, and improve the lives of our customers and employees by staying true to our five Core Values:

  • Enriching Your Community – helping our local neighborhoods is important to Team STG, especially for those nonprofit organizations. We are eager to assist in multiple (donation) methods to help provide security to various organizations
  • Master Control Panel Guaranteed For Life ** – one of the most expensive components in your system is your main alarm control. For no additional cost, STG will cover your main alarm panel and replace it should it fail, for as long as you keep your monitoring service.
  • Easy Alarm Control Battery Changes ** – every 2-4 years your alarm panel will require a battery change. For most alarm companies this is a way to generate easy revenue. STG recognizes this is a periodic necessity and wants to make sure we keep this a cost-efficient solution for our customer. For customers in our local service area, we will offer a flat-rate, on-site service call. In addition, we will provide a basic wellness check of your main alarm panel, cellular module (if applicable) and keypad, at no additional cost. This is a great time to consult with our experienced expert to discuss your current system needs.
  • Always Reach A Live Person When Calling Our Office – in our busy world many offices have moved to automated phone systems often using menus to navigate thru the office. This can be frustrating when you need after-hours
    support. At STG, our office phones have been designed for a person to handle each inbound phone call, even after hours. Of course, our 24-hour UL-Approved central station is fully staffed to personally answer your call
    365/24/7. Call us when it’s convenient to you!
  • We Love Referrals, And You Will Too – our positive STG experience should motivate our customers to want to tell their family, friends and co-workers about our top-notch product and support. For those customers willing to promote our services, STG will provide FREE service to our customers.
** Fire systems are excluded from this offer. Other terms and conditions apply*